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Light up our inbox—whether you have a question, a collaboration idea, or just want to share how our candles brighten your space. We read every message by candlelight.
Contact
Or you could email us: support@flamewoodcandles.com
Frequently asked questions
🥥 How do you source your coconut shells?
Every shell is rescued from food/beverage waste streams in Southeast Asia, then hand-cleaned by our partner artisans. No coconuts are harvested solely for our candles—that’s our sustainability pledge.
🥥 Why wood wicks over cotton?
Our wooden wicks (sourced from FSC-certified forests) offer a cleaner burn and that signature crackle—like a mini fireplace. They’re also 100% biodegradable!
🥥 How long should I burn my candle for the first time?
For an even wax pool and maximum scent throw, light your candle for 2-3 hours during the first use. This helps prevent “tunneling” and extends its lifespan. (Pro tip: Trim the wick to 1/4″ before each relight!)